For many small businesses, having a dedicated IT staff for internal desktop and server support is a luxury that may seem out of reach. While many products and services offer support vendors, there are times that having access to an experienced System Administrator who is familiar with your infrastructure and business needs is critical in delivering your product.
Modern Information Solutions offers various levels of Help Desk Support to meet your business needs. Primarily we focus on issues that may arise with your servers, mission critical applications and network connectivity between your workstations and the servers.
Many of our helpdesk offerings are bundled into our IT Support Packages, including Monthly Maintenance Plans.